This page is for the people deciding with you. We answer the first question first: does your family go with you. Then the protections while you are away, then everything else. Plain words, and every claim checkable.
Not a helpline: a person whose name your family knows, who calls on day 3, week 4, and months 1, 3 and 6 after landing. If anything changes, your family hears it from us first.
If a placement fails within the first three months, for any reason on the employer's side or ours, we bring them home and stand the transition. Support that is real, stated plainly, not dressed up as a guarantee of outcomes.
A 14-day emergency-leave protocol: we liaise with the employer directly to get them on a flight fast.
A response ladder with named windows: 24, 48 or 72 hours by severity. An employer whose complaints cross the 3% line is struck off our register. And the government's own MEA grievance channel stays open to you at all times, on top of ours.
Before flying, a laminated card in their pocket: the legal wage floor, the hours rules, and the numbers to call, in their language and the destination's.
The fee is paid in stages and itemised in writing before a rupee is paid; what is refundable at each stage is written in the same agreement and read to you on the call, before you sign, not after. 30% falls due only after your child has both the job and the visa.
The 14-day emergency-leave protocol: we liaise with the employer for rapid leave and handle the flight logistics with the family.
The system above: 24, 48 and 72-hour response times, an employer struck off past the complaint line, and the MEA's statutory grievance channel always available in parallel.
We re-place them within the same corridor at no new fee.
Every corridor stands on a government agreement, and the visa is in the worker's own name, sponsored by the employer. Nothing rides on anyone's word: the paper is checkable, and the [V] marks across this site open the sources.
Every agreement is itemised in writing and read aloud on the call before signing. Your family can sit on that call; most do.
"What happens if something goes wrong?" The protections above, walked through in your language, matched to your corridor.
"What does it cost, really?" The staged fee, itemised in writing, read to you before anyone signs.
"Can the family join the call?" Yes. Most families do, and every answer is put in writing after.
Your advisor calls you soon. Their name lands on your WhatsApp first, so you know exactly who is calling.
[V] Your number stays with your advisor